Future X Power Residential Signup


    • 1

      Basic Info

    • 2

      Billing & Payment

    • 3

      Confirmation

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    Basic Info

    Supply Address


    Personal Information



    Identification



    If you consent to Future X Power conducting a credit check prior to supplying you with electricity, please click on the next step to continue the sign-up process.

    Life Support


    Please check the following links to find out more

    or give us a call on 1300 599 008 and our customer service agents will help you with the sign-up.

    Please check the following links to find out more

    or give us a call on 1300 599 008 and our customer service agents will help you with the sign-up.

    Concession Holders





    I authorise:

    • Online Power and Gas T/A Future X Power to use Centrelink Confirmation eServices to perform a Centrelink/DVA enquiry of my Centrelink or Department of Veterans’ Affairs customer details and concession card status to enable the business to determine if I qualify for an electricity rebate/concession.

    • The Australian Government Department of Human Services (the department) to provide the results of that enquiry to Future X Power.

    I understand that:

    • I consent to Online Power and Gas T/A Future X Power and GoDaddy Inc and the Australian Government Department of Human Services (the department) sharing my personal information, including my name, address, payment status and concession card status to determine my eligibility for an electricity concession/rebate.

    • This consent, once signed, remains valid while I am a customer of Future X Power unless I withdraw it by contacting Future X Power or the department.

    • I can get proof of my circumstances/details from the department and provide it to Future X Power so my eligibility for an electricity rebate/concession can be determined.

    • If I withdraw my consent or do not alternatively provide proof of my circumstances/details, I may not be eligible for the electricity rebate/concession provided by Future X Power.

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    Your preferred payment methods


    Payments will appear on your statement as ONLINEPOWERANDGAS

    I / We authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (User ID No 342190, 342191, 428198) to debit my/our account at the Financial Institution identified above through the Bulk Electronic Clearing System (BECS) in accordance with this Direct Debit Request.

    I/We hereby authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (Direct Debit User ID number 342190, 342191, 428198) (referred to as "Ezidebit") to make periodic debits on behalf of the Business (referred to as "the Business") as indicated on the attached Direct Debit Request which incorporates this DDR Service Agreement.

    I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services) to me/us for the Business pursuant to the Direct Debit Request and has no express or implied liability in relation to the goods and services provided or to be provided by the Business or the terms and conditions of any agreement that I/We have with the Business.

    I/We acknowledge that the debit amount will be debited from my/our nominated card or bank account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement including the Fees/Charges in the Direct Debit Request).

    I/We acknowledge that the details of my/our nominated card or bank account should be verified (eg: against a recent card or bank statement) to ensure accuracy of the details provided and I/we will contact my/our financial institution if uncertain of the accuracy of these details.

    I/We acknowledge that is my/our responsibility to ensure that there are sufficient available/cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the due date for the debit. Direct debits normally occur overnight, however transactions can take up to 3 banking business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the debit amount has been debited from the account. If there are insufficient funds available, I/we agree that Ezidebit will not be responsible for any fees and charges that may be charged by either my/our or its financial institution.

    I/We acknowledge that there may be a delay in processing the debit if:

    1. a payment request is received by Ezidebit after Ezidebit's usual cut off time, being 3:00pm Qld time, Monday to Friday;

    2. a payment request is received by Ezidebit on a day that is not a banking business day in Sydney, NSW and Melbourne, VIC; or

    3. there is a public or bank holiday on the day when the debit transaction is due to be processed or on any of the following days until the debit is processed.
      Any payment that falls due on any of the above will be processed on the next business day.

    I/We authorise Ezidebit to vary the amount of the payments from time to time upon receiving instructions from the Business of a variation provided for within my/our agreement with the Business or as may be agreed by me/us and the Business. I/We do not require Ezidebit to notify me/us of the variation to the debit amount.

    I/We acknowledge that Ezidebit is to provide at least 14 days' notice if it proposes to vary any of the terms and conditions of the Direct Debit Request (including this DDR Service Agreement) including varying the Debit Arrangement.

    I/We will contact the Business if I/we wish to alter or defer the Debit Arrangement.

    I/We acknowledge that any request by me/us to stop or cancel the Debit Arrangement will be directed to the Business.

    I/We acknowledge that any dispute regarding a debit will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we will contact my/our financial institution.

    I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee (as referred to in the Debit Arrangement) may be payable by me/us to Ezidebit. I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

    I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

    I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and agree to pay those fees and charges to Ezidebit.

    "Ezidebit" may appear as the merchant for a payment from my/our credit card (including a debit or charge card). I/We acknowledge and agree that Ezidebit will not be liable for any disputed transactions resulting from the supply or non supply of goods and/or services and that all disputes will be directed to the Business (as Ezidebit is acting only as a Direct Debit Agent for the Business). The Transaction Fee for a debit to a Credit Card calculated as a percentage may be subject to a minimum amount.

    I/We appoint Ezidebit as my/our agent for the control, management and protection of my/our personal information (relating to the Business and this Direct Debit Request) which is disclosed to Ezidebit. I/We irrevocably authorise Ezidebit to take all necessary action (which Ezidebit deems necessary) to protect and/or correct, if required, my/our personal information, including (but not limited to) correcting account numbers and providing such information to relevant third parties and otherwise disclosing or allowing access to my/our personal information to third parties in accordance with the Ezidebit Privacy Policy.

    Other than as provided in this Direct Debit Request or the Ezidebit Privacy Policy, Ezidebit will keep your personal information about your nominated account private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, to be referred to a debt collection agency for the purposes of debt collection or as otherwise required or permitted by law. The Ezidebit Privacy Policy can be found at http://www.ezidebit.com/au/privacy-policy/

    I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and this Direct Debit Request) to release and provide such information to Ezidebit.

    I/We authorise:

    1. Ezidebit to verify with my/our financial institution and/or correct, if necessary, details of my/our account; and

    2. My/our financial institution to release information allowing Ezidebit to verify my/our account details.


    Payments will appear on your statement as ONLINEPOWERANDGAS

    I / We authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (User ID No 342190, 342191, 428198) to debit my/our account at the Financial Institution identified above through the Bulk Electronic Clearing System (BECS) in accordance with this Direct Debit Request.

    I/We hereby authorise Global Payments Australia 1 Pty Ltd ACN 601 396 543 (Direct Debit User ID number 342190, 342191, 428198) (referred to as "Ezidebit") to make periodic debits on behalf of the Business (referred to as "the Business") as indicated on the attached Direct Debit Request which incorporates this DDR Service Agreement.

    I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services) to me/us for the Business pursuant to the Direct Debit Request and has no express or implied liability in relation to the goods and services provided or to be provided by the Business or the terms and conditions of any agreement that I/We have with the Business.

    I/We acknowledge that the debit amount will be debited from my/our nominated card or bank account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement including the Fees/Charges in the Direct Debit Request).

    I/We acknowledge that the details of my/our nominated card or bank account should be verified (eg: against a recent card or bank statement) to ensure accuracy of the details provided and I/we will contact my/our financial institution if uncertain of the accuracy of these details.

    I/We acknowledge that is my/our responsibility to ensure that there are sufficient available/cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the due date for the debit. Direct debits normally occur overnight, however transactions can take up to 3 banking business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the debit amount has been debited from the account. If there are insufficient funds available, I/we agree that Ezidebit will not be responsible for any fees and charges that may be charged by either my/our or its financial institution.

    I/We acknowledge that there may be a delay in processing the debit if:

    1. a payment request is received by Ezidebit after Ezidebit's usual cut off time, being 3:00pm Qld time, Monday to Friday;

    2. a payment request is received by Ezidebit on a day that is not a banking business day in Sydney, NSW and Melbourne, VIC; or

    3. there is a public or bank holiday on the day when the debit transaction is due to be processed or on any of the following days until the debit is processed.
      Any payment that falls due on any of the above will be processed on the next business day.

    I/We authorise Ezidebit to vary the amount of the payments from time to time upon receiving instructions from the Business of a variation provided for within my/our agreement with the Business or as may be agreed by me/us and the Business. I/We do not require Ezidebit to notify me/us of the variation to the debit amount.

    I/We acknowledge that Ezidebit is to provide at least 14 days' notice if it proposes to vary any of the terms and conditions of the Direct Debit Request (including this DDR Service Agreement) including varying the Debit Arrangement.

    I/We will contact the Business if I/we wish to alter or defer the Debit Arrangement.

    I/We acknowledge that any request by me/us to stop or cancel the Debit Arrangement will be directed to the Business.

    I/We acknowledge that any dispute regarding a debit will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we will contact my/our financial institution.

    I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee (as referred to in the Debit Arrangement) may be payable by me/us to Ezidebit. I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

    I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

    I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and agree to pay those fees and charges to Ezidebit.

    "Ezidebit" may appear as the merchant for a payment from my/our credit card (including a debit or charge card). I/We acknowledge and agree that Ezidebit will not be liable for any disputed transactions resulting from the supply or non supply of goods and/or services and that all disputes will be directed to the Business (as Ezidebit is acting only as a Direct Debit Agent for the Business). The Transaction Fee for a debit to a Credit Card calculated as a percentage may be subject to a minimum amount.

    I/We appoint Ezidebit as my/our agent for the control, management and protection of my/our personal information (relating to the Business and this Direct Debit Request) which is disclosed to Ezidebit. I/We irrevocably authorise Ezidebit to take all necessary action (which Ezidebit deems necessary) to protect and/or correct, if required, my/our personal information, including (but not limited to) correcting account numbers and providing such information to relevant third parties and otherwise disclosing or allowing access to my/our personal information to third parties in accordance with the Ezidebit Privacy Policy.

    Other than as provided in this Direct Debit Request or the Ezidebit Privacy Policy, Ezidebit will keep your personal information about your nominated account private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, to be referred to a debt collection agency for the purposes of debt collection or as otherwise required or permitted by law. The Ezidebit Privacy Policy can be found at http://www.ezidebit.com/au/privacy-policy/

    I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and this Direct Debit Request) to release and provide such information to Ezidebit.

    I/We authorise:

    1. Ezidebit to verify with my/our financial institution and/or correct, if necessary, details of my/our account; and

    2. My/our financial institution to release information allowing Ezidebit to verify my/our account details.

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    Your Plan Detail

    Energex Smart Flat


    Estimated minimum annual costs based on tariff:

    17% Off

    the reference price

    $1,248.90/year
    Estimated cost incl GST

    For an average household using 4600 KWh/Yr on a single rate tariff in Energex Ltd network

    Plan Info:

    Usage Rate (GST Incl): 19.35c/kWh

    Daily Supply Charge (GST Incl): 98.30c/Day

    Solar Feed-in: 4c/kWh

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Exit Fee

    • No Surcharge for BPAY

    • Move in Fees apply

    • Late Payment Fees apply

    • Master Visa Card Fees Apply: 1.75%(GST Incl).

    • AMEX / Diners Credit Card Fees Apply: 4%(GST Incl).

    • Paper Billing Fees Apply (GST Incl): $1.80/ Bill

    • Plan Prices are not fixed

     



     

    Please click here to view the basic plan information

    Endeavour Smart Flat


    Estimated minimum annual costs based on tariff:

    20% Off

    the reference price

    $1,377.06/year
    Estimated cost incl GST

    For an average household using 4900 KWh/Yr on a single rate tariff in Endeavour power network

    Plan Info:

    Usage Rate (GST Incl): 25.18c/kWh

    Daily Supply Charge (GST Incl): 181.21c/Day

    Solar Feed-in: 4c/kWh

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Exit Fee

    • No Surcharge for BPAY

    • Move in Fees apply

    • Late Payment Fees apply

    • Master Visa Card Fees Apply: 1.75%(GST Incl).

    • AMEX / Diners Credit Card Fees Apply: 4%(GST Incl).

    • Paper Billing Fees Apply (GST Incl): $1.80/ Bill

    • Plan Prices are not fixed

     



     

    Please click here to view the basic plan information

    Ausgrid Smart Flat


    Estimated minimum annual costs based on tariff:

    19% Off

    the reference price

    $1,178.54/year
    Estimated cost incl GST

    For an average household using 3900 KWh/Yr on a single rate tariff in Ausgrid power network

    Plan Info:

    Usage Rate (GST Incl): 21.94c/kWh

    Daily Supply Charge (GST Incl): 88.46c/Day

    Solar Feed-in: 4c/kWh

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Exit Fee

    • No Surcharge for BPAY

    • Move in Fees apply

    • Late Payment Fees apply

    • Master Visa Card Fees Apply: 1.75%(GST Incl).

    • AMEX / Diners Credit Card Fees Apply: 4%(GST Incl).

    • Paper Billing Fees Apply (GST Incl): $1.80/ Bill

    • Plan Prices are not fixed

     



     

    Please click here to view the basic plan information

    Essential Smart Flat


    Estimated minimum annual costs based on tariff:

    19% Off

    the reference price

    $1,586.80/year
    Estimated cost incl GST

    For an average household using 4600 KWh/Yr on a single rate tariff in Essential power network

    Plan Info:

    Usage Rate (GST Incl): 23.21c/kWh

    Daily Supply Charge (GST Incl): 142.23c/Day

    Solar Feed-in: 4c/kWh

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Exit Fee

    • No Surcharge for BPAY

    • Move in Fees apply

    • Late Payment Fees apply

    • Master Visa Card Fees Apply: 1.75%(GST Incl).

    • AMEX / Diners Credit Card Fees Apply: 4%(GST Incl).

    • Paper Billing Fees Apply (GST Incl): $1.80/ Bill

    • Plan Prices are not fixed

     



     

    Please click here to view the basic plan information

    SA Smart Flat


    Estimated minimum annual costs based on tariff:

    13% Off

    the reference price

    $1,587.69/year
    Estimated cost incl GST

    For an average household using 4000 KWh/Yr on a single rate tariff in SA Power network

    Plan Info:

    Usage Rate (GST Incl): 31.08c/kWh

    Daily Supply Charge (GST Incl): 94.38c/Day

    Solar Feed-in: 4c/kWh

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Exit Fee

    • No Surcharge for BPAY

    • Move in Fees apply

    • Late Payment Fees apply

    • Master Visa Card Fees Apply: 1.75%(GST Incl).

    • AMEX / Diners Credit Card Fees Apply: 4%(GST Incl).

    • Paper Billing Fees Apply (GST Incl): $1.80/ Bill

    • Plan Prices are not fixed

     



     

    Please click here to view the basic plan information

    TAS Flexi Saver


    Plan Info:

    Usage Rate (GST Incl): 26.95c/kWh

    Daily Supply Charge (GST Incl): 96.58c/Day

    Solar Feed-in: Government feed-in tariffs available for eligible customers

     



     

    Effective From:1 August 2020

    Benefit Period:Ongoing contract with 12 Months Benefit Period

    Cooling Off Period:10 Business days

    Billing Cycle:Flexible Billing Options, monthly billing available.

    Plan Features:

    • No Account Setup Fees

    • No Surcharge for BPAY

    • Move in Fees apply

    • Cheque Dishonour Fee apply

    • Direct debit dishonour fee

    • Plan Prices are not fixed

    • Disconnection fee for moving out of the premises

     



     

    Please click here to view the basic plan information

     

    Terms & Conditions


    Terms and conditions can be located at: Here

    For more information please review our Policies & Terms.

    Agreement


    I have read the terms and conditions of the above electricity retailer offer including information around pricing and conditions. The pricing stated above is dependent on your meter set up and where you live. An exact copy of your rates will be sent in your welcome pack. Further information around pricing can be obtained at www.energymadeeasy.gov.au,Type your postcode in to bring up pricing in your area.

    I understand and agree that Future X Power may vary its rates tariff structure, bill frequency and terms of my electricity plan and it will notify me of any changes in accordance with the terms and conditions of my plan. Where Future X Power determines a change to the charges is necessary it will notify me and I may terminate my plan in accordance with the terms and conditions of my contract.

    I understand and agree that if I am not currently a customer of Future X Power, my energy will be transferred to Future X Power as of my next available meter read the date.

    I understand that I have a 10 business day cooling off period which begins from the day I accept this agreement.

    I understand that Future X Power will conduct a credit check prior to supplying you with electricity?

    What Happens Next?


    Once you have submitted this application a welcome email will sent to your email address outlining the details of your agreement and what will happen next. If you have opted to receive postal communication you will receive a welcome pack from Future X Power in the mail within the next two business days. You have a 10 business day cooling off period which starts from the time you accept this agreement. If you would like to cancel please contact us on 1300 599 008

    The Future X Power head office is located at Suite 2G, Level 2, 33 Queen Street, Brisbane, QLD 4000

    Thank you for choosing Future X Power and enjoy your new offer!

    Kind regards

    Future X Power

    Signature


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